Emails that bring customers back.

Email and SMS retention for ecommerce brands.

Minted post-purchase email: customer reviews and 10% offFlite campaign email: eFoil breakdown with a ride video and demo daysCeremonia engagement email: vote for the next product
Minted · Post-purchase
4+Years in email and SMS retention
100+Brands worked with
1Person you talk to: me
100%Done for you, start to finish
Sound familiar?

The problems brands bring me every week

1Email brings in almost nothing

You have a list, but it barely shows up in your revenue.

2Customers buy once and disappear

You pay to acquire them, then nothing brings them back.

3Flows were set up once and forgotten

The welcome and cart emails are years old, or missing.

4Every campaign is another discount

Sales train customers to wait, and your margin pays for it.

5Emails land in spam

Open rates keep dropping and nobody can tell you why.

6Popups collect very few subscribers

Thousands of visitors leave without giving you a way to reach them.

7Emails look generic

Templates that could belong to any brand, not yours.

8You can’t tell what’s working

Lots of dashboards, no clear answer on what email earns.

9Your agency went quiet

Slow replies, junior staff, and you pay for hours instead of outcomes.

You shouldn’t have to manage any of this. Leave it all to me.

Book a strategy call
Why brands work with me

Paid for results, not just for the work

We work on results

We agree the goals up front and I work toward them. You’re not paying for a list of tasks, you’re paying for what they bring in.

Direct line to me

No account managers and no hand-offs. You talk to the person who plans, writes and builds your emails.

Clear calls

Regular calls with an agenda, the numbers and the next steps. No surprises.

Quality checked

Every email is tested for links, rendering and deliverability before it goes out.

Premium design and branding

Emails designed to look like your brand at its best, not like a template.

A full data toolkit

Decisions come from your numbers, not guesses.

KlaviyoShopifyRechargeTriple WhaleGoogle Analytics 4Figma
Affordable, with everything handled

Senior work without agency overheads. Strategy, copy, design, build and reporting are all done for you.

Designs

Designs people actually open

A few of my email designs. Hover one to scroll through it, or click to open the full email.

Services

Everything retention, in one place

All services
01Email flows

Welcome, abandoned cart, post-purchase, replenishment, winback and more, built around your customer journey.

02Campaigns

A planned calendar of sends that educate, launch and sell without leaning on discounts.

03SMS

Short, well-timed texts that work alongside email instead of repeating it.

04List growth

Popups, exit-intent and sign-up forms that turn visitors into subscribers.

05Design and branding

Custom email designs and templates that match your brand everywhere.

06Reporting and strategy

Clear reports on what email and SMS earn, and what we do next.

How it works

Four steps, and you only do the first

Strategy call

We look at your account, your numbers and where revenue is being left behind.

The plan

You get a clear plan: what I’ll build, in what order, and the goals we’re aiming for.

I build it

Strategy, copy, design and setup, all handled and quality checked.

Report and improve

Regular calls with the results, then we test and improve.

Shahwar, email and SMS retention marketer, seated at her desk
4+ yearsin retention marketing
100+ brandsworked with
About

Hi, I’m Shahwar. I’m the one sending.

I’ve spent 4+ years helping ecommerce brands turn email and SMS into a channel they can rely on, and I’ve worked with 100+ brands along the way.

I keep it simple and human. You get me, not a team you never meet. I plan the strategy, write and design the emails, set everything up, and tell you plainly how it’s performing.

  • You talk to me directly
  • Clear calls and clear numbers
  • Premium design, on brand
  • Priced around results
Questions

Before you book

What does working on results mean?

We agree on clear goals before I start, and the work is built around hitting them. We go through exactly how that looks for your brand on the strategy call.

Who will I be talking to?

Me. I plan, write, design and build your emails, and I’m the one on your calls and in your inbox.

Which platforms do you work with?

Mainly Klaviyo with Shopify, plus tools like Recharge, Triple Whale and Google Analytics 4. If you use something else, tell me on the call.

What do you need from me?

Access to your accounts and a short call so I understand your brand. After that, I handle everything and keep you updated.

Let’s find the revenue hiding in your list

Tell me a little about your brand and I’ll get back to you to set up a strategy call.

  • A reply from me, personally
  • A clear look at where you’re losing revenue
  • No pressure and no jargon
Please add your name.
Please add a valid email.
What do you need help with?

Thank you, .

Your message is on its way. I’ll reply personally to set up your call.